Country Report and Roadmap for Digital Agenda advancement in the Republic of Serbia

Only with a clear and understandable approach to all citizens, without exception, can there be a sustainable digitalization in all spheres as an effective mechanism for significantly improving the lifestyle of the population. When we talk about digitalization in all spheres, we refer to the advancement and bigger efficiency of the institutions, organisations and other entities. Being witnesses of the pandemic crisis, we can note that this is a more than needed step for a better functioning of the society, and we can see how this unfortunate circumstance has accelerated the spread of knowledge about benefits from the digitalization. However, we must be aware that the swift digitalization has also brought up a lot of issues, where we gave devices to citizens are not taught how to use them properly, which is why we are faced with hate speech, fake news and misinformation, cyber bullying, cyber crime, etc.