What we do


We advocate the need for accountability to be accepted in the legislature of Serbia, not only as a relevant concept, but also as one of the leading principles the employers should follow. Through this program, we insist that the state institutions and local self-government throughout Serbia should pass laws as well as bylaws and regulations and take all the measures necessary to protect their citizens from the unaccountable actions of the public officials.

Furthermore, we insist on implementation of the already adopted laws that represent the basis of accountability. We support the work of the Commissioner for Information of Public Importance and Personal Data Protection, the Anti-Corruption Council, Ombudsman…


We implement different mechanisms of “measuring” levels of accountability for publicly spoken word or the work of institutions and government officials. The aim of our program is to inform the citizens about the behavior of institutions and public servants in their day-to-day work. Within this project, we focus on the ways institutions perceive the rights and needs of citizens, transparency of work of the state organs, as well as the concrete examples and causes of corruption.

Training and education on accountability

Program is aimed towards research and development of the term and application of the concept of accountability in the socio-political sphere in Serbia in the 21st century. Through this program, we have been working on education of citizens and politicians on the importance of accountability. Within this program, we insist on:

  1. Raising awareness of the public of the importance of accountability in politics
  2. Education and encouraging of the public’s reaction to the politicians’ unaccountable actions
  3. Promoting the concept of citizen liability and the public’s accountability
  4. Raising awareness of the public servants on their accountability
  5. Developing the concept of accountability of institutions towards the citizens and the society

Training center

Starting in 2005, CRTA has been working on the development of its own Training center. All of the CRTA trainers have NDI (National Democratic Institute) certificates and have specialized in trainings focusing on the development of organizational capacities, political skills, as well as the organization and managing advocacy campaigns.

Trainers working with CRTA have held over 500 trainings with more than 6000 participants, mostly young activists of the civil society oriented NGOs and political parties in Serbia and the region.

Some of the topics we have worked on are:

  • Public and budget advocacy
  • Phases of a successful campaign
  • Research
  • Survey creation
  • Leadership
  • Targeting
  • Project writing
  • Fundraising
  • Resource management
  • Strategic planning
  • Teamwork
  • Survey as a method of problem identification
  • Campaign management
  • Human resources and volunteers
  • Time management
  • Elections observation
  • Newsletter
  • Debates
  • Public speaking
  • Door to door campaigning
  • Get out the vote campaign (GOTV)
  • Female empowerment campaign
  • Press conference
  • Media campaign
  • Event planning
  • Communication message
  • Negotiation
  • Press release
  • Rural campaign
  • Printed material
  • Role and responsibility of the local government
  • Internal communication 


In the future, CRTA plans to expand the Training center’s capacities through constant education and support of professional development of its employees, members and activists.


We believe in the power of written and spoken words. However, sometimes a picture is worth a thousand words. In the 21st century, when we are overwhelmed with innumerable information, only the information presented in a unique and interesting way reaches us. Because video is the quickest information source to reach the public, we started CRTA video production. Our production team consists of a director, screenwriter, producer, editor, cameramen and journalists- people with years of experience in video production. We believe that video production is an innovative way for our voice to be widely heard. We wish to share the experience and knowledge we have in this field with our colleagues in the civil sector.

Striving to reach as many people as we can, we deliver our messages through a variety of video sources:

















Our research activity aims to address the degree of democratic development, parliamentarism and parliamentary procedure, transparency, and institutional openness as a way of holding those responsible for public goods accountable.

We use the collected information as the basis for providing recommendation on improving the work of institutions. Additionally, the results we gather from our research are used for arguments in creating and implementing a public advocacy campaign.